Help and FAQ

How to buy?


  • Step 1: Find and select the glasses or accessory you like in our catalog (Sunglasses menus or menu Accessories). Once you have selected the product you want to buy, select the "Add to Cart" and will be saved in your cart. If you want to buy more products, select the link '"BACK TO SHOP". You can view the contents of your cart at any time by clicking the cart icon that appears on your screen top right. From there you can modi? Car or cancel your order.
  • Step 2: Once you've added all the products you want to your cart, if you had a promotional code, enter it in the box before you click "CHECKOUT".
  • Step 3: If it is the first time you buy on our website creates your user account filling the form. If instead you have already purchased more times, you press "ACCESS"  to include your username and password again and click "Login."
  • Step 4: Once you are already identifed with your user select the payment method you prefer. Depending on the payment method that you choose you will be redirected to the corresponding page.

Shipping costs

All orders are shipped máximum in 3 working days payment confirmed.  They a sent by courier company  SENDING, delivery in 24 hours since picking in our wharehouse, delivery days Monday to Friday.


Delivery time


All orders are shipped within a maximum of 2 working days from receipt of payment. We send by courier (through the company SENDING), which delivers within 24 hours after collection from our warehouses. Deliveries are made Monday through Friday, never? Weekends or holidays. That is, from the moment you make the order through our website you will get it at home in a maximum period of 3 working days.
Orders to Canary Islands, Ceuta and Melilla will be mailed certi? Cate. Delivery time for international orders is 5-7 business days.

Changes and refund


If you are not satisfied with your order you have 14 days  to return it , with full cashback (delivery fees excluded).

Whatever is the reason, send us an  e-mail  to soporte@41eyewear.com telling us you are not satisfied and you wish refunding. We will send you a e-mail with refunding number and a document you must include along with goods you return. Buyer must assume delivery fees. As soon as we receive parcel we will refund the total amount (delivery fees excluded) in the same way you made your purchase. Refunding only when product is in good condition with original labels and packaging.

 

Refunding

We have no control of your parcel as long as its in transit , as son as we recieve  it we will be as quick as possible.  Estimated time is 14 days  , 41 eyewear will refund you 2 days after we receive parcel. Your bank may need more time. Once we receive parcel we will e mail you.

 

Change policy

www.41eyewear.com does not admit changes , if you wish to change product you must apply for refunding and place a new order. You must follow refunding policy.

 

Damaged / faulty product

If refunding / change is due to faulty product , please send us a mail  to soporte@41eyewear.com explaining reasons . we will answer you how and where you must send glasses.

Our quality department will examine product , if damage is due  to faulty manufacturing we will repair or change for a new article , free delivery  to you.

If damage is due to bad use we will return it  to you.

We don’t accept refunding on

.if not purchased in www.41eyewear.com

.damaged due  to faulty use (exposure  to chemical products , extreme heat , corrosive cleansing products…..)

Lifetime of 4 eyewear products depends on use. No refunding on products damaged by use.

Any questions / suggestions please contact us soporte@41eyewear.com.


Payment


You can choose
Pay pal
Secure credit card 
Bank transfer (once we receive payment we will e mail you)

Where is my order?


Normally, you will receive your order in the specified address máximum 4 workable days from payment reception. If after this time you have not received your order, please send us an email to soporte@41eyewear.com with your name, email with which you registered, and number of order. We will answer you within the following 24 hours.

Todos nuestros productos poseen una garantía de dos años ante cualquier defecto de fabricación.

La garantía cubre la sustitución o reparación de la pieza defectuosa.

La garantía no cubre posible desgaste del logo en las varillas ni los cristales (rayaduras, roturas y mala manipulación de los mismos).

En caso de algún defecto de calidad, debes enviarnos un email a soporte@41eyewear.com indicándonos el defecto. A continuación te enviaremos un email indicándote cómo y dónde enviarnos el producto. El departamento de control de calidad de 41 eyewear inspeccionará los productos devueltos; si el daño es consecuencia de un defecto de fabricación se procederá a reparar el artículo (o a sustituirlo por uno nuevo) y te lo enviaremos de vuelta a tu casa con los gastos de envío totalmente gratis.
Si el problema no es un defecto de calidad si no un mal uso por parte del usuario final, te devolveremos el producto original. No reembolsamos productos:
- Si no se han obtenido en www.41eyewear.com
- Si se han dañado por un mal uso o negligencia (uso indebido por parte del usuario o un uso distinto al n previsto, exposición a productos químicos, sustancias cáusticas, fuente de llama abierta, mucho calor, objetos alados, etc.)

La vida útil de cualquier producto 41 eyewear depende del uso particular que se haga del mismo, de las condiciones de uso y de los patrones de desgaste característicos del usuario. No se sustituirán los productos 41 eyewar dañados por el uso y el desgaste normales o que hayan excedido la vida razonable del producto.

Para cualquier duda, consulta o comentario, no dudes en ponerte en contacto con nosotros a través del email soporte@41eyewear.com

Contact us


For general informations about our products, please select “General informations” option.

If you have any questions about your order, please select “Support, shipping and incidence” option, specifiying your number order, which you can find in “My account” section.


Terms


1. General
Visual Global Company S.L. It is the owner of the website www.41eyewear.com and is based in San Sebastian de los Reyes 28700 (Madrid) Avenidad of the Pyrenees, 7 Floor 3-2 CIF B82099060 and email address info@41eyewear.com
Access to the products and services available through this website (hereinafter jointly the "Services") and the use thereof are subject to the following terms, conditions and notices (hereinafter the "Conditions Terms of Service ").
Because using the Services, you agree to all the Terms of Service, as updated from time to time that can be performed on them.
We recommend that you check the contents of this page regularly to keep abreast of any changes in the Terms of Service. Access to this website temporarily authorizes, and the Company reserves the right to withdraw or modi? Cation of services without notice. We will not be responsible for the fact that, for whatever reason, this Website is unavailable at any time or period. Periodically, we may restrict access to parts or all of this Website. This website also contains links to other Web sites that are not operated by Visual Global Company SL (Hereinafter, the "Linked Sites"). Visual Global Company S.L. You have no control over the Linked Sites and accepts no responsibility relating thereto or any loss or damage that may occur from your use of them. Your use of the Linked Sites will be subject to the terms and conditions of use and service contained in each of these Web sites.


2. Privacy Policy
Our privacy policy, which sets out how we use your information, see Privacy Policy. In fact using this Website, you consent to the processing of the information described in this Privacy Policy and ensures that the data you have provided are accurate.


3. Prohibitions
You must not misuse this Website. You should not: commit crimes, or encourage others to do so; transmit or distribute viruses, Trojan horses or logic bombs or hang any other material which is malicious, technologically harmful, with abuse with confidence, offensive or obscene in any way; hack into any aspect of the service; corrupt data; cause annoyance to other users; violate property rights of others; sending unsolicited advertising or promotional materials (commonly known as "spam"); or try to in? uence the performance or functionality of computer facilities of this Web site or is accessed through this website. Failure to comply with this provision shall constitute an offense under the Act Misuse of Computer (Computer Misuse Act) of 1990, and possibly also a violation of Spanish laws mentioned in the General Conditions (we refer to Clause Applicable Law and Competent Jurisdiction of these General Conditions). Visual Global Company S.L. will denounce these violations to the appropriate law enforcement authorities and identify? It facing you to those authorities. We will not be responsible for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, its computer programs, data or other materials in property due to use of this Site Web or because you download any material available on the same or any related website.


4. Intellectual Property, software and content
The intellectual property rights relating to all software and content made available on this website or through it shall remain with Visual Global Company SL or its licensors and are protected by copyright laws and international treaties. Visual Global Company S.L. and its licensors reserve all such rights. You can only store, print and display the content supplied for your own personal use. It is not permitted to publish, manipulate, distribute or reproduce in any other way, in any form, any part of the contents or any copy thereof which have been provided or displayed on this Web Site, nor may use such content in connection with any business or commercial enterprise. you will not be modified? car, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or documentation provided by any accessory glasses Visual Global Company SL or its licensors.


5. Terms of sale
When ordering, you are sending a proposed purchase of a product according and subject to the following terms and conditions.
All orders are subject to product availability and with? Rmation of the order price. Shipping times may vary depending upon availability, and any warranties or? Rmation offered with respect to delivery times are limited to Spain peninsula and subject to any delays caused by the carrier or by force majeure, which does not we will be responsible.
When ordering, you with? Rms that all information you provide is true and accurate, that you are an authorized credit card or debit card used to place the order user and that funds its? Sufficient to cover the cost of the products. The cost of foreign goods and services may vary. All prices advertised are subject to such changes.
The contract between you and Visual Global Company SL It is valid from when placing the order. Immediately after the complete execution of the order, we will send you an email acknowledging receipt of the order, which will include a summary of items purchased, shipping mode and the requested address.


a. Pricing and Availability
While every reasonable effort to ensure that all data, descriptions and prices listed in this website are accurate, errors may occur. If we discover an error in the price of any product that you have ordered we will inform about it as soon as possible and give you the option of returning to with? Rm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as if it had been canceled. If you had paid but it cancels the products, you will receive a full refund.
Where applicable, prices include VAT at the applicable to the receiving country within the European Union type. VAT is not included in our prices for countries outside the European Union. The shipping costs will be charged additionally; these additional costs are clearly displayed where applicable and included in the "Total Cost".


b. I pay
After receiving your order, we make a standard pre-authorization check on your payment card to ensure that funds his? Cient to carry out the transaction. The products will not be sent until this has been done after checking the authorization. It is debited to your card once the payment has been processed.

c. Discount Codes
I. Account codes - Periodically, they may be offered discount codes to account holders; these codes may only apply to purchases made through the account in connection with which he offered and recorded the discount code. ii. Promotional discount codes - Periodically, we offer promotional discount codes which may apply with respect to any purchase or cas certain specific purchases made through this Web site?.


d. Gift Certificates
Gift vouchers are only valid for a limited period and the coupon must be used no later than the date indicated on the coupon: Check the expiration date on the coupon. i. We can not accept any responsibility for stolen or deleted coupons. ii. We will deliver your gift voucher either as payment has been authorized or specified delivery date? Each (if it is later than the date of authorization of the payment). We can not be responsible for any delay, regardless of the cause. iii. If you are the buyer, please carefully check the email address of delivery enters: it is their responsibility to do so and will not be liable if a gift certificate is used by someone other than the recipient, if the email address entered is incorrect. Additionally, we are not responsible for any lost or coupon used by a person other than the recipient upon delivery gift. Make sure that the recipient receives the gift certificate because it is the responsibility of keeping information secure coupon. iv. Occasionally, gift coupons to get caught? Lter / junk mail and the recipient's responsibility to check these? Lter / mailboxes. We are not responsible if a gift certificate can not be delivered to the email address of the recipient because of? Lter spam? Rewalls, the storage capacity of the recipient's mail or any other factor beyond our control. v. If you needed a refund, it will be done through PayPal and management of such entity shall, once the processing performed by us we are not responsible for any errors that entity. saw. As usual, we reserve the right to change these? Car these terms and conditions (with respect to the applicable regulations). The conditions of use relating to any discount code will be indicated at the time of issuance thereof.


Disclaimer
The materials shown on this website are provided without any warranty or condition as to its accuracy. Unless expressly stated otherwise, to the extent permitted by law, Visual Global Company SL and its suppliers, content providers and advertisers expressly excluded hereunder, all conditions, warranties and other terms which otherwise may be embedded in accordance with the law, customary law or equity and will not be responsible for any damages, including, without limitation, direct, indirect, special, consequential, punitive or incidental damages and damages for loss of use, bene? ts, data or other intangibles, damage to goodwill or reputation, or the cost of acquiring replacement products and services as a result of or in connection with the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted on the same, regardless of whether such damages were foreseeable or arose in contract, tort, equity because, for restitution, legal, customary practice or otherwise. This does not affect the liability of Visual Global Company SL for death or injury resulting from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which can not be excluded or limited under applicable law.

Consumer goods guarantee
In case of defective product, Visual Global Company SL proceed as appropriate for the repair, replacement, price reduction or termination of the contract negotiations that are free for the consumer. Visual Global Company S.L. responds to the lack of conformity which manifests? be in a period of two years from delivery. The consumer must inform Visual Global Company SL the lack of conformity within two months after he has knowledge of it, by contacting us through soporte@41eyewear.com. Once the consumer has duly informed Visual Global Company SL on the defective product, Visual Global Company SL the consumer may request that you send back the product (Visual Global Company SL will reimburse the consumer for dispatch costs) with the? n to investigate the nature of the product defect prior to taking further action. (Visual Global Company SL will not be responsible for the repair, replacement or termination of the contract during this time period in case of defects arising from everyday use of the garment, taking into account the life cycle of the product.


Links to this Web site:
Those who intend to establish hyperlinks between their Web page and the Site must observe and comply with the following conditions:
- Prior authorization is required when the Hyperlink only allow access to the home page, but can not reproduce in any form. Any other form of Hyperlink require express and unequivocal authorization in writing by Visual Global Company SL
- "Frames" ("frames") can not create Web pages with Web pages or on the Visual Global Company SL
- No statements or false, inaccurate or offensive information on Visual Global Company SL will be held, its directors, employees or partners, or people who are listed on the website for any reason, or Users of the Site, or of the Content supplied.
- Not it be stated or given to understand that Visual Global Company SL He has authorized the Hyperlink or has supervised or assumed in any way the Contents offered or made available to the Web page where the Hyperlink is established.
- The Web page on which the Hyperlink is established may only contain what is necessary to identify the destination of the hyperlink car?.
- The Web page where the Hyperlink may not contain information or illegal, contrary to morality and decency generally accepted and public order contents, nor does it contain contents that infringe the rights of others.


Disclaimer concerning ownership of trademarks, images of celebrities and copyright of third parties.
Except as expressly rolled to the contrary, everyone (including their names and images), third and pictures registered products, services and / or third party facilities included in this Website are not associated marks, or linked? any way with Visual Global Company SL and should not you? ass of the existence of said connections or? affiliations. Any trademark / trade name included in this Website are the property of their respective owners. When a trademark or brand name is mentioned, it is only used to describe or identi? Cation of products or services and is in no sense an A? Assertion that such products or services are recommended by Visual Global Company SL or they are related to Visual Global Company SL

Indemnity
You agree to indemnify, defend and hold Visual Global Company SL, its directors, officers, employees, consultants, agents and? Bundled with respect to all third party claims, liabilities, damages and / or costs (including, without limitation, attorneys' fees) arising out of your use of this Website or your breach of the Terms of Service.

Modi? Cation
Visual Global Company S.L. You shall have the right, in its sole discretion, at any time and without notice to amend, remove or modi? cation of services and / or any page of this Website.


Nullity
If any part of these Conditions is unenforceable (including any provision to be a waiver of our liability to you) the enforceability of the remaining parts of the Terms will not be affected and the remaining provisions will remain in full force and with full effect. As far as possible, when any clause / sub-clause or part of a clause / sub-clause can be separated so that the remaining part remains valid, the clause shall be construed accordingly. Alternatively, you agree that the clause is recti - it expensive and interpreted in the way that is closest to original sin means of the clause / sub-clause that enables the law?.

Complaints
We have a procedure for handling complaints will use to try to resolve disputes arising; let us know any claim or comments you may have.

Resignation
If you breach these conditions but do not take action in this regard, we will continue being able to exercise our rights and remedies in any other situation where you breach these conditions.

Jurisdiction
For any questions that arise about the interpretation, application and enforcement of this Legal Notice, as well as claims arising from their use, all the parties involved to the Courts of Madrid shall submit, expressly waiving any other jurisdiction that may apply.

Applicable legislation
The Legal Notice is governed by Spanish law. Copyright © 2009 - Visual Global Company S.L.

Entire Agreement
These Terms constitute the entire agreement between the parties and supersedes all prior or contemporaneous agreements between you and Visual Global Company SL Any waiver of any provision of these Terms will only take effect if made in writing and is? Signed by a Director of Visual Global Company SL

Ethical policy on suppliers
As a prestigious company and? Able, committed to the goal of providing high quality products to its customers, Visual Global Company SL recognizes its obligation to ensure that suppliers act in ética.Esperamos form of our suppliers regularly provide an environment that protects the health and safety of employees, in addition to their basic human rights. All suppliers must comply with national laws and regulations on employment, in particular with regard to the following:
Minimum working age
Freely chosen employment
Health and security
Freedom of association and right to collective bargaining
Absence of discrimination
Absence of painful or inhuman treatment
Working hours
Wages
Labor conditions
Visual Global Company S.L. never knowingly procure supplies from countries not complying with the above principles. We also expect our suppliers to move these principles to deal with their own I proveedores.Debido nature, sometimes complex, supply chain from our suppliers is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Visual Global Company SL continues to grow, act recognizes the importance of taking the initiative and do everything possible to defend the rights of people involved in the manufacture of its products.


Legal warning


Facts cant identify the owner of the website?:
Visual Global Company S.L. It is the owner of the website www.41eyewear.com and is based in San Sebastian de los Reyes 28700 (Madrid) Avenida de Pyrenees, 7 Floor 3-2 CIF B82099060 and email address This information info@41eyewear.com forms and regulates the conditions of use, disclaimers and obligations, users of the Web page that is published under the domain name www.41eyewear.com assume and undertake to respect.

Definition:
"Page", www.41eyewear.com domain that offers Internet users. "User", natural or legal person using or browsing the Site. "Content", are the pages that make up the entire domain www.41eyewear.com, which make information and services that Visual Global Company SL It makes available to Internet users. In these messages, text, photographs, graphic COS, icons, logos, technology, links, textures, drawings, sound files and / or images, recordings, software, aspect, graphic design? Co and source codes are contained and, in general, any kind of material contained in the Site. "Web" technical word that describes the system of access to information via the Internet, with that figure is? Through pages made with HTML or similar language, and programming mechanisms such as java, javascript, asp.net, or other , etc ... In these pages designed and published under an Internet domain name they are the result of the information that the owner makes available to Internet users. "Hyperlink" technique by which a user can navigate through different pages of the Web, or online with a simple click on the text, icon, button or an indication containing the link. "Cookies" technical means "traceability" and follow the navigation on Web sites. They are small fi? les text you enter in the user's computer. This method has implications on privacy, so Visual Global Company SL it will duly notify their use when they are implemented on the Site. Cookies policy

Terms of use:
The simple and mere use of the website gives the user condition of the website, either natural or legal person, and necessarily implies full, full and unreserved all acceptance and each of the terms and conditions included in the Notice Legal. If the User is dissatisfied with the terms and conditions of this Legal Notice shall not use the Website. This Legal Notice is subject to changes and updates so the version published by Visual Global Company SL It may be different in each time the user accesses the portal. Therefore, the user must read the Legal Notice on each and every time they access the page.
Through the Site, Visual Global Company SL It provides users access and use of different Contents published on Internet by Visual Global Company SL or a third party.
The User is obliged and undertakes to use the Site and the Content in accordance with applicable law, the legal notice and any other notice or instructions made known, either through this legal notice or in any other place within Content that make up the page and with the rules of coexistence, morality and decency generally accepted. To this end, the User agrees and undertakes not to use any of the Content with? Nes illegal purposes, prohibited in the Legal Notice or by law, harmful to the rights and interests of third parties, or that may in any way damage, disable, overburden, impair or impede the normal use of the Contents, computer equipment or documents, files and all kinds of content stored on any computer owned or hired by Visual Global Company SL other Users or any Internet user (hardware and software).
The User undertakes and agrees not to transmit, distribute or make available to third parties any kind of material contained in the Site, such as information, text, data, content, messages, chart? Cos, pictures, sound files and / or images, photographs, recordings, software, logos, trademarks, icons, technology, photographs, software, links, graphic design? co and source, or any other material that had access in their capacity as private user codes without this list being limiting. Also in accordance with this, the User may not:
- Reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the Content car, unless you have obtained the express written authorization of Visual Global Company SL, which owns the rights? or that it is legally permitted. - Delete, manipulate or in any way alter the "copyright" and other data cant identify the reserved rights of Visual Global Company SL? or its owners, the fingerprints and / or identi? ers digital, or any other technical means established for recognition.
The User shall not obtain or attempt to obtain the content using means or procedures other than those, as the case may have been placed at his disposal for this purpose or have indicated to this effect on Web pages where find the contents or, in general, those used on the Internet for this purpose provided they do not pose a risk of damage or misuse of the Site, and / or the Content.


Intellectual property:
The content appearing on the Site are the intellectual property of Visual Global Company SL or third parties where appropriate, therefore, intellectual property rights are owned by Visual Global Company SL or third parties who have authorized their use, who has the exclusive rights to exploit them in any form and in particular the rights of reproduction, distribution, public communication and transformation. The unauthorized use of the information contained on this website, and any breach of the rights of intellectual or industrial property of Visual Global Company SL or of third parties included on the Site who have ceded contents will result in legal action.

Hyperlinks:
Those who intend to establish hyperlinks between their Web page and the Site must observe and comply with the following conditions:
- Prior authorization is required when the Hyperlink only allow access to the home page, but can not reproduce in any form. Any other form of Hyperlink require express and unequivocal authorization in writing by Visual Global Company SL
- "Frames" ("frames") can not create Web pages with Web pages or on the Visual Global Company SL - No statements or false, inaccurate or offensive information on Visual Global Company SL will be held, its directors, employees or partners, or people who are listed on the website for any reason, or Users of the Site, or of the Content supplied. - Not it be stated or given to understand that Visual Global Company SL He has authorized the Hyperlink or has supervised or assumed in any way the Contents offered or made available to the Web page where the Hyperlink is established. - The Web page on which the Hyperlink is established may only contain what is necessary to identify the destination of the hyperlink car?. - The Web page where the Hyperlink may not contain information or illegal, contrary to morality and decency generally accepted and public order contents, nor does it contain contents that infringe the rights of others.


Disclaimer concerning ownership of trademarks, images of celebrities and copyright of third parties:
Except as expressly rolled to the contrary, everyone (including their names and images), third and pictures registered products, services and / or third party facilities included in this Website are not associated marks, or linked? any way with Visual Global Company SL and should not you? ass of the existence of said connections or? affiliations. Any trademark / - registered name included in this Website are the property of their respective owners. When a trademark or brand name is mentioned, it is only used to describe or identi? Cation of products or services and is in no sense an A? Assertion that such products or services are recommended by Visual Global Company SL or they are related to Visual Global Company SL


Availability of the page:
Visual Global Company S.L. not guarantee the absence of errors or interruptions in access to the Site or its contents, nor that it is updated, although its best efforts to, as appropriate, prevent, correct or update them. Therefore, Visual Global Company S.L. is not liable for damages of any kind caused to the User as a result of failure or disconnection of telecommunications networks that produce the suspension, cancellation or interruption of the Portal service while providing the same or prior.
Visual Global Company S.L. excluded, with the exceptions in the law, any liability for damages of any kind that may be due to lack of availability, continuity or quality of performance of the Site and its contents, the non-fulfillment of the expectation use that users have attributed to the Site and the Content. The function of the Hyperlinks appearing on this website is exclusively to inform the user about the existence of other Websites containing information on the subject. Hyperlinks are not such suggestion or recommendation.
Visual Global Company S.L. can not be held responsible for the contents of such linked pages, performance or utility of the Hyperlinks or the result of such links or guarantee the absence of viruses or other elements in it that may cause alterations in the computer system (hardware and software ), the documents or the? le user, excluding any responsibility for damages of any kind caused to the user for this reason.
Access to the Site does not imply any obligation on the part of Visual Global Company SL to control the absence of viruses, worms or any other harmful computer element. The User, in any case, the availability of adequate tools to detect and disinfect harmful computer programs, therefore, Visual Global Company SL is not liable for any possible security errors that may occur during the service of the Site, nor for any damage caused to user's computer system or third parties (hardware and software), the? le or documents stored therein as a result of the presence of virus in the computer used to connect to services and Web content from a malfunctioning browser or the use of outdated versions thereof.

Quality of page: Given the dynamic and changing environment of the information and services provided through the Site, Visual Global Company SL It makes its best effort, but does not guarantee the complete veracity, accuracy,? reliability, utility and / or updating of the Contents. The information contained in the pages comprising this Portal is only informative, consultative, informative and promotional nature. In any case offer or they have the character of binding or contractual commitment.

Limitation of Liability:
Visual Global Company S.L. It excludes all liability for the decisions that the User may make based on this information, as well as the possible typographical errors? cos that may contain documents and graphics? cos of the page. The information is subject to possible periodic changes without notice of its contents by extension, improvement, correction or updating of the Contents.

? Noti cations:
All noti? Cations and communications from Visual Global Company SL User made by any means will be considered e? ective for all purposes.

Availability of Content:
The provision of the Site and the Content, in principle, inde? Nite duration. Visual Global Company SL, however, is authorized to terminate or suspend the service of the Site and / or any of the Content at any time. When reasonably possible, Visual Global Company SL previously the termination or suspension of the Site.

Jurisdiction:
For any questions that arise about the interpretation, application and enforcement of this Legal Notice, as well as claims arising from their use, all the parties involved to the Courts of Madrid shall submit, expressly waiving any other jurisdiction that may apply.

Applicable legislation:
The Legal Notice is governed by Spanish law. Copyright © 2009 - Visual Global Company S.L. All rights reserved by copyright laws and international copyright treaties. Copying, reproduction or distribution in whole or in part by any means is expressly prohibited.


Frequent questions

How do i know if the glasses i want are available?

If a model is temporarily out of stock, a warning will appear “AVAILABLE  SOON” and you will not be able  to added  it to your cart. Any model you can add  to your cart is available.

I have seen a model i like but the warning “AVAILABLE SOON APPEARS” when will i be able to buy it?

The warning “AVAILABLE SOON “ appears in models that will be in stock in 30 days. We can warn you when stock is available, send us a mail soporte@41eyewear.com .

What happens if i recieve glasses broken or with a flaw?

You should never accept a parcel in bad shape, this is the only weapon we have to claim against transport companies. If anyway you took the parcel, please send us fotos of parcel and glasses to soporte@41eyewear.com . If glasses have a flaw lets us know with fotos and we will tell you how  to proceed,

State of my order?

If you want to know the state of your order , send us a mail  to soporte@41eyewear.com with

Order number

Name you used when purchasing

Mail you used

Shipment expenses?

7 € spain (península), for other destinations info on cart.

Size of my glasses?

On our web you will find with each model measures and a description for whom the glasses are. All our models JR (JUNIOR) are indicated for kids, eg, FREEDOM JR is the same model FREEDOM but for kids. In model description you will find orientation on age. This is of course orientative and will depend on constitution. We recommend you compare with other glasses you have. Measures usualy can be found on the inside of sidebars eg 52-19-135.width of lense (52 mm.), width of nose bridge (19 mm.) length of sidebar (135 mm.):

 
FAQMedidas


 

Looking after your glasses:  how to keep them in good condition and to clean your lenses.

Remember this, best way to keep you glasses in good condition  is, either on you face or inside the case ,,,no where else. When not wearing them keep them inside the case, not only will they be protected against scratches but also against dust and dirt, and you will also avoid deforming.

Best way to get rid of dirt on lenses in with a drop of dishwasher (fairy or similar), spreading with fingers, clear and let dry. If water marks remain, clean with microfiber, or with the microfiber we provide with your glasses. Ideal  to remove fingerprints / stains without damaging lenses. Do not use other fibers, shirts, towels,,,,,these can scratch lenses.

Wood or bamboo glasses can bes cleaned with water, followed by drying. All our wood glasses are treated with oils and natural waxes have to protect them against daily use and humidity. If needed, treat with bee wax or lip care stick.